General Disclaimer
Deivil Trull – NodeDen, FIE (registration code 17410736), hereinafter “NodeDen” provides repair and refurbishment services based on customer-provided information and diagnostics. All work is performed with the utmost care and confidentiality. However, due to the nature of electronic repairs, we cannot guarantee recovery of all data or full restoration in all cases.
Data and Privacy
Clients are advised to back up all data before submitting a device for repair. NodeDen is not responsible for data loss during diagnostics or repairs. Devices are handled securely, and access is limited to authorized personnel. Passwords should be provided only when absolutely necessary and with explicit consent.
Privacy & Data Agreement
We respect your privacy and only collect the minimum information needed to provide our services.
What data we collect:
- Booking form: email address, device/service details, and optionally preferred time.
- Additional details: if you contact us directly (by phone, email, or in person), we may add your name and phone number to your booking in our internal system to help us communicate with you.
Cookies:
Our website uses only essential cookies required for proper functionality.
How we use your data:
- To confirm and manage your booking.
- To communicate with you about your service.
- To comply with legal obligations (e.g., invoices).
How long we keep it:
Booking-related information is kept for as long as necessary to provide the service and meet accounting/legal requirements.
Your rights:
You can request access, correction, or deletion of your data by contacting us at info@nodeden.ee.
We do not use your data for marketing, newsletters, or share it with third parties.
Analytics
This website uses GoatCounter, a privacy-friendly analytics service.
- GoatCounter collects only anonymous usage statistics, such as page visits, browser type, and general location (country/region).
- No personal data (such as names, emails, or IP addresses) is stored.
- The information is used solely to understand website traffic and improve our services.
Purchasing & Returns Information
All purchases are completed via the Osta.ee platform, however the seller is NodeDen (sole proprietor). Customers have the right to return products within 14 days in accordance with applicable law. Returned items must be in the same condition as received. If used beyond necessary inspection, the customer is responsible for any decrease in value. Direct return-related costs (such as shipping and platform fees) are covered by the customer unless agreed otherwise. All devices sold by NodeDen are used or refurbished unless stated otherwise and may show signs of wear. For any issues or claims, please contact NodeDen directly.
Warranty
Warranty for Repair Services
NodeDen provides a 3-month warranty on repair work performed, starting from the date the device is returned to the client. The warranty covers only the specific repair or replaced part performed by NodeDen and applies solely to defects directly caused by improper workmanship or faulty replacement parts supplied by NodeDen.
The warranty does not cover:
- Pre-existing faults or hidden defects not related to the performed repair
- New faults appearing after the repair
- Damage caused by normal wear and tear
- Damage caused by liquid, impact, power surges, overheating, or improper use
- Software issues, operating system problems, or data loss unless explicitly agreed in writing
- Third-party or customer-supplied parts
If a defect covered by this warranty is confirmed, NodeDen will, at its discretion, re-repair the device or replace the faulty part. No other compensation is provided.
Warranty for Refurbished Devices
Refurbished or used devices sold by NodeDen include a 12-month limited warranty, unless stated otherwise in writing. The warranty covers hardware defects that were present at the time of sale and were not disclosed to the customer.
The warranty does not cover:
- Normal wear and cosmetic defects
- Batteries and consumable parts (unless otherwise stated)
- Damage caused by misuse, liquid, impact, overheating, or electrical issues
- Software issues, operating system errors, viruses, or data loss
- Modifications or repairs performed by third parties
In the event of a valid warranty claim, NodeDen may repair, replace, or refund the device, depending on the nature of the fault.
Limitation of Liability
NodeDen is not responsible for data loss under any circumstances. NodeDen is not liable for indirect damages, loss of income, loss of business, or any consequential damages. NodeDen’s total liability is limited to the amount paid for the specific service or device.
Liability
While all care is taken in handling and repairing client devices, NodeDen shall not be held liable for incidental damage, further malfunction, or issues arising from prior tampering or damage not disclosed by the client. Clients accept this as part of our terms when submitting a device.
Terms of Service
Work is typically done during evenings and weekends. Device handoff is arranged by appointment. Clients will be notified of progress through our status update system or by direct contact. Uncollected devices after 60 days may be recycled or used for parts at NodeDen’s discretion.
Bills and Billing
NodeDen provides services as a FIE and is not a VAT payer.
NodeDen can issue electronic invoices. By agreeing to our services, you acknowledge and accept the following billing terms. By agreeing to our services, you acknowledge and accept the following billing terms:
- Invoices are sent digitally via email after the service is completed or upon delivery of goods.
- Payment is due within 7 calendar days unless otherwise agreed.
- Accepted payment methods are bank transfer (SEPA) and cash; payment details will be included in the invoice or provided on request.
- Late payments may incur a reminder fee of €5 and/or statutory interest, as permitted by Estonian law.
Note: As a non-VAT payer, NodeDen does not charge VAT on invoices. Companies that are VAT-registered should handle any applicable VAT according to Estonian law.
Bank information:
SEB Pank
IBAN: EE901010010620160012
Deivil Trull